It includes as well the implementation of initiatives to improve customer experience of both partners based on all the technological platforms of Ooredoo Tunisia and Vivo Energy Tunisia.
In addition, the two companies are also considering collaborating on possible joint corporate social responsibility programs as they share the same values and are both focused on national economic and social development priorities.
On this occasion, the Director General of Ooredoo Tunisia, Mr. Mansoor Al Khater said, “The main objective of this partnership agreement is to consolidate the privileged relations between the two institutions. This merger allows us to have a better commercial synergy, and contributes to making life easier for our common customers by allowing them to access a level of service at the top of the technology.”
During the signing ceremony, Mr. Mohamed Bougriba, General Manager of Vivo Energy stated, “This event further strengthens a solid partnership between Vivo Energy Tunisia and Ooredoo Tunisia; the aim being to ensure our valued customers more convenience and ease through the wide range of products and services it provides them with on a daily basis. By offering innovative solutions, we are consolidating our leitmotiv of making the customer experience even more pleasant: a value we share with Ooredoo Tunisia.”